Convia
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Convia Agent

Keeping up with messages and posting content every day doesn’t have to be your job.

Convia answers every Instagram, WhatsApp, Facebook, and website message 24/7, prepares your content, and sends serious customers straight to you.

Create your free agent

Convia user

These companies started with Convia. Don't fall behind — try it now.

They already run messages and socials on Convia. Start free and catch up.

LB

Local Business

Local business

Convia user

I started using Convia to produce content and improve social visibility; both the number of customers increased and Convia handled the growing conversations too. It's incredible.

MarsOpen customer site

Real estate company

Convia user

At Mars, demand no longer gets scattered; Convia collects serious buyers and handles the first conversations in a very organized way for us.

See the live chatbot
P

Propline

Technology company

Convia user

At Propline, content production, social visibility, and customer replies now run in one flow, so the team moves much faster.

Live demo

You stay in control

You stay in control of the important moments.

You decide when Convia continues. You decide when it stops. You decide when a real person steps in. Set handover rules for the moments that matter.

Convia handles the routine. You step in when it matters most.

Set your handover rules

Handover rules

Define when Convia should pass the conversation to a real person.

Active

  • High-value customers

    When someone looks ready to buy, book, or commit.

  • Custom requests

    Unusual asks that need a human judgment call.

  • Complaints

    Frustrated customers or sensitive service issues.

  • Pricing

    Discounts, negotiations, or quote approvals.

  • VIP contacts

    Priority accounts you always want to handle personally.

Live conversationAI → Human
Do you offer a discount if I book for a group of 10?
I can share our group options — or connect you with the team for a custom quote.
Escalated to you

Reason: Pricing or negotiation

Reply to the customer…

Convia monitors the conversation and escalates based on your rules.

Media Autopilot

Start automating your social media with Convia

Daily brand posts from your company profile — logo and text placed precisely, published to Instagram and X.

Start freeSee Media plan
convia

Powerful underneath.
Simple on the surface.

Convia is easy for your team. Powerful for your business.

No code. No chaos. Just a workspace that makes sense.

What you don't need

  • Complicated CRM
  • Technical setup
  • Automation builder
  • Hours of training
  • Developer help

What you get

  • Clear conversations
  • Smart organization
  • Easy rules & handoffs
  • Team collaboration
  • Actionable insights
convia
Convia dashboard workspace on a laptop with mug and plant

Built for what matters most

Built for the messages you cannot afford to mishandle.

Some conversations affect trust.

Some bring revenue.

Some need care.

Some should never be missed.

Convia is built around those moments.

Human handoff built in

Important conversations can always go to your team.

Your rules decide

Choose when Convia replies, asks, stops, or hands over.

Spam detection

Suspicious and low-quality messages are filtered.

Natural conversation style

Replies feel clear, helpful, and human.

One connected funnel

Messages, details, bookings, follow-ups, and handoffs stay together.

Simple interface

Your team can use it without technical work.

Trusted in production

Real businesses run their messages and their posts through Convia

Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.

  • Official Meta APIs

    Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.

  • You hold the keys

    Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.

  • Encrypted and isolated

    TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.

  • No lock-in

    Monthly billing, cancel anytime, and a 7-day refund on your first month.

Pricing

Simple, predictable pricing — website embed is free

Start on the free plan, add Social or Media when you need those channels, or take All included for website, social, and media. CRM is on every plan. Extra agents and monthly credits are on the full pricing page.

All included 45% off — ends in 23:59:59

Free

$0forever

Embed on your website with 1 agent and 50 credits per month — no card required.

  • Website embed
  • Instagram + WhatsApp
  • Media Autopilot
  • Lead capture + CRM
Start free

Social

$16.99/ month

Connect Instagram and WhatsApp — same agent answers DMs with your business knowledge.

  • Website embed
  • Instagram + WhatsApp
  • Media Autopilot
  • Lead capture + CRM
Add Social

Media

$16.99/ month

Website embed plus daily social post candidates you can approve.

  • Website embed
  • Instagram + WhatsApp
  • Media Autopilot
  • Lead capture + CRM
Add Media
Most preferred

All included

$36.3545% off

$19.99/ month

Website, social channels, and Media Autopilot together — CRM included on every plan.

  • Website embed
  • Instagram + WhatsApp
  • Media Autopilot
  • Lead capture + CRM
Get all included
See full pricing
Convia 3D machine with glowing orange brand emblem

Let's adapt to the future together.

Convia makes customer conversations easier so you can focus on what matters most.

Let's deploy together

Meta Business Partner

official integration